Privacy Policy

Last updated: July 8, 2026

This Privacy Policy describes how branch-ocelot collects, uses, and protects personal information provided by users of our vehicle rental services and website.

Information We Collect

We collect information necessary to provide our rental services, including:

• Personal identification information such as name, email address, and postal address
• Driving license details required for rental agreements
• Payment information processed through secure third-party payment processors
• Rental preferences and booking history
• Communication records related to your enquiries and bookings

How We Use Your Information

Personal information collected is used for the following purposes:

• Processing rental bookings and managing vehicle reservations
• Communicating with clients regarding bookings, availability, and service updates
• Verifying driver eligibility and maintaining insurance compliance
• Processing payments and maintaining financial records
• Improving our service quality based on client feedback
• Complying with legal and regulatory requirements

Data Storage and Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers located within the European Economic Area.

Access to personal information is restricted to authorized personnel who require such access to perform their job functions. All employees handling personal data are trained in data protection principles.

Data Retention

Personal information is retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Rental records are typically maintained for seven years in accordance with UK financial and tax regulations.

Third-Party Disclosure

We do not sell, trade, or transfer personal information to third parties except in the following circumstances:

• To insurance providers as required for coverage verification
• To payment processors for secure transaction handling
• To legal authorities when required by law or court order
• To professional advisors bound by confidentiality obligations

Cookies and Tracking

Our website uses essential cookies to maintain functionality and user session information. We do not use third-party advertising or tracking cookies. For detailed information about cookie usage, please refer to our Cookies Policy.

Your Rights

Under UK data protection law, you have the following rights:

• Right to access personal data we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your data, subject to legal retention requirements
• Right to object to processing of your personal data
• Right to data portability in machine-readable format
• Right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the email address provided on our Contact page.

Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Information

For questions regarding this Privacy Policy or our data handling practices, please contact us at [email protected].